Privacy Policy

We respect your privacy and will never sell or trade your email address, phone number, or any other information provided; maintaining trust is paramount to us.

General Information

Our Website is designed to provide visitors with useful information for clinical trials. Registration is not required in order to access the public areas of our Website. However visitors may, at their option, choose to register in order to access certain resources and areas of our Website. We do not collect personal information from individuals who choose to browse our site without registering.  We are committed to consistently improving the quality of our service, website performance, and providing more relevant content to you during your visits.

Personal Information

Any data we request that is not required will be specified as voluntary or optional.

When opting-in on our site, as appropriate, you may be asked to enter your: name, phone number and e-mail address. You may, however, visit our site anonymously.

All data is kept confidential and maintained in 21 CFR Part11 compliant databases on secure servers globally.

Telephone Consumer Protection Act (47 U.S.C. § 227)

In compliance with the Telephone Consumer Protection Act (TCPA) and the Cellular Telephone Industries Association (CTIA, an international industry trade group representing the interests of wireless telecommunications companies) we disclose on each opt-in page what users are to expect for SMS interaction and users agree to receive messages about current and future studies.

Users are given disclosure that text messages and data rates may apply.

Users are given opt out instructions with each SMS message and may opt out at any time by texting STOP.

When a user sends STOP we will prevent them from receiving any additional messages. Below is the exact message:

“You have successfully been unsubscribed. You will not receive any more messages from this number.”

Users receive an automated SMS message instantly after the user opts in via any web form.

In compliance with TCPA, follow up SMS communication initiated by StudyKIK will only be sent between 8 a.m. and 9 p.m. in the users’ time zone.

All records are kept for a minimum of 4 years, which is the federal statute of limitations for bringing an action under the TCPA.

Information Use

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience

(your information helps us to better respond to your individual needs)

To market our products

(your information helps us determine what products to develop and sell)

To improve our website

(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service

(your information helps us to more effectively respond to your customer service requests and support needs)

To send information about other clinical trials or any other related information.

To send to the desired research facility of whome is conducting the clinical trial of interest.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason except for the sole purpose of a customer to contact you for interest in joining a clinical trial. By you entering your information into StudyKIK, this acts as your consent to be contacted by select companies for clinical trial participation oppurtunities. This contact information will act as the purchased product or service requested by the customer.

Third Party Resources

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Accessing, Updating, and Opting-out

We immediately unsubscribe those who request it through convenient unsubscribe links in every e-mail. Every message provides a clear link to directly and securely update and/or unsubscribe your information.

We use Aweber and Sendgrid to send emails – they will never sell or share such data. (Read Aweber’s privacy policy here.)

Cookies

A cookie is an element of data that is sent to your browser.  Your browser may store it on your system based the preferences you have set on your browser.  Cookies gather information about your operating system including, but not limited to, screen resolution, browser and IP address.  We use cookies to track non-personal information such as user patterns and uses the data collected to improve the visitor’s experience of visiting our Website.  You have the option to configure your Internet browser to notify you when you have received a cookie and providing you with the choice to accept or decline to accept the cookie.  Further, you have the option to block all cookies.  If you need more information regarding your options for handling cookies please refer to information provided with your Internet browser.

Security

We take reasonable technical and organizational security measures to protect the security of your personal information from loss, misuse, unauthorized access or disclosure, alteration, or destruction and honors your choices for its intended use.  We use advanced firewall protection and various anti-virus software to protect the personal information volunteered on the website and to minimize the risk of a security breach.  Further, we use Secure Socket Layer technology that uses server authentication and data inscription to ensure that our customer and partner data is secure.   Although we thoroughly test the security of our websites and products and want to provide you with the most protection possible, please understand that sharing information over the Internet can never be fully secure.

Modifications to Policy

We reserves the right to modify or supplement this Privacy Policy at any time.  The most recent version of the Privacy Policy will appear on the website with the relevant modification date.  Please check this Privacy Policy frequently and particularly before you submit additional information via the Website.