Privacy Policy

StudyKIK respects your privacy and will never sell or trade personal information provided on this Website.  Maintaining trust is paramount to us.

General Information

Our Website is designed to provide you with useful information about clinical trials. Registration is not required in order to access the public areas of our Website. However, you may, at your option, choose to register in order to access certain resources and areas of our Website, for example, to find a clinical trial near you. We do not collect personal information from individuals who choose to browse our site without registering.

We are committed to consistently improving the quality of our service, Website performance, and providing relevant content to you during your visits.

Personal Information

Personal information that may be provided by you on this Website includes:

  • Your name
  • Your telephone number
  • Postal Code, and
  • Your e-mail address

This information is voluntary and is not required in order to visit our Website.

All personal information is kept confidential and maintained on secure servers.

Purposes of Processing

The Personal Information that we collect from you on this website may be used in the following ways:

  • To send you information about clinical trials and information related to clinical trials of interest to you.
  • To enable you to connect with a research facility conducting a clinical trial of interest to you, and, with your permission, to enable that clinical trial site to access personal information provided by you on our Website and connect with you.
  • To improve our Website. We continually strive to improve our Website based on the feedback we receive from you.
  • To improve customer service. Your personal information helps us to more effectively respond to your customer service requests and support needs.
  • To enable registration of clinical trial sites in our program.

Your personal information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason other than to facilitate your contacting a clinical trial site conducting a trial of interest to you, or to facilitate such a site contacting you.

This processing of your personal information is based on your explicit consent, which is indicated by your taking the affirmative act of providing personal information where requested on the StudyKIK Website.  Provision of such personal information is voluntary.

You have the right to revoke your consent at any time by contacting StudyKIK at info@studykik.com.

Sharing Information About You

StudyKIK shares personal information that you provide on its website with participating clinical trial sites (i.e., StudyKIK customers).  By providing your personal information to StudyKIK (e.g., entering your personal information on the StudyKIK Website), you are explicitly consenting to StudyKIK sharing your personal information with participating clinical trial sites and to such entities contacting you for purposes of possible participation in clinical trials.

In some instances, the personal information you provide on the StudyKIK website may be transferred or otherwise processed outside of the country in which you reside. These countries may include countries that do not provide the same level of protection for your personal information as provided in your country.  By providing your personal information, you are giving your consent to such transfer.  In addition, in such instances, StudyKIK will meet applicable legal requirements in order to make such transfer legitimate.

Third Party Resources

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Right of Access, Correction or Objection

Whenever we process personal information, we take steps to ensure that your personal information is kept accurate and up to date for the purposes for which it was collected. If you would like to contact StudyKIK to request access to your personal information, to update your personal information, to object to the processing of your personal information or to make inquiries regarding this policy or your privacy rights, please email Support at info@studykik.com.

Email Opt-Out

Every email message sent by StudyKIK provides a clear link to directly and securely update and/or unsubscribe your information.  We immediately unsubscribe individuals who request it.

We use Aweber and Sendgrid to send emails.  You can read Aweber’s privacy policy here.  You can read Sedgrid’s privacy policy here.

Cookies

A cookie is an element of data that is sent to your browser.  Your browser may store it on your system based the preferences you have set on your browser.

Our Website uses cookies for Google Analytics.  These cookies are used to collect information about how visitors use our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

You have the option to configure your Internet browser to notify you when you have received a cookie and provide you with the choice to accept or decline to accept the cookie.  Further, you have the option to block all cookies.

Security

We take reasonable technical and organizational security measures to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, or destruction.  We use advanced firewall protection and various anti-virus software to safeguard personal information volunteered on the StudyKIK website and to minimize the risk of a security breach.  Further, we use Secure Socket Layer technology that uses server authentication and data encryption to ensure that our customer and partner data is secure.   Although we thoroughly test the security of our websites and services and want to provide you with the greatest protection possible, sharing information over the Internet can never be fully secure.

Retention of Personal Information

Personal information that you provide on the StudyKIK website will be retained by StudyKIK for a period of 4 years.  Upon expiration of the retention period, your personal information will be removed from our StudyKIK systems.  Personal information that you have provided to clinical trial sites with which you have chosen to interact after leaving the StudyKIK Website is subject to the data retention policies of those clinical trial sites.

Additional Rights

You have the right to file a complaint regarding the processing of your personal information with the relevant competent authority.

Modifications to Policy

We reserve the right to modify or supplement this Privacy Policy at any time.  However, we will always process your personal information according to the Privacy Policy that was in effect at the time of collection. The most recent version of the Privacy Policy will appear on the website with the relevant modification date.  Please check this Privacy Policy frequently and particularly before you submit additional information via the Website.

Contact Information

If you would like to contact StudyKIK in order to make inquiries regarding this policy or any of your rights under the policy, please email support at info@studykik.com.

Telephone Consumer Protection Act (47 U.S.C. § 227)

In compliance with the Telephone Consumer Protection Act (TCPA) and the Cellular Telephone Industries Association (CTIA, an international industry trade group representing the interests of wireless telecommunications companies) we disclose on each opt-in page what users are to expect for SMS interaction and users agree to receive messages about current and future studies.

Users are given disclosure that text messages and data rates may apply.

Users are given opt out instructions with each SMS message and may opt out at any time by texting STOP.

When a user sends STOP we will prevent them from receiving any additional messages. Below is the exact message:

“You have successfully been unsubscribed. You will not receive any more messages from this number.”

Users receive an automated SMS message instantly after the user opts in via any web form.

In compliance with TCPA, follow up SMS communication initiated by StudyKIK will only be sent between 8 a.m. and 9 p.m. in the users’ time zone.

All records are kept for a minimum of 4 years, which is the federal statute of limitations for bringing an action under the TCPA.